FAQ

Answers to your most common questions about downloading digital products, licensing, updates, file formats, and productivity tool usage.

Orders, Downloads & Access

Once your payment is confirmed, you’ll instantly receive a download link on the confirmation page and via email. No shipping, no waiting – instant access!

Absolutely. You can access your purchased files anytime by logging into your account – perfect if you change devices or lose the original files.

Yes! All purchases come with free lifetime updates. You’ll be notified via email or in your dashboard when updates are available.

Most products come in common formats such as PDF, PNG, PSD, AI, ZIP, DOCX, depending on the item. File details are listed on each product page.

If your file isn’t downloading or is corrupted, contact our support team right away. We’ll resend your download or provide an alternative link within 24 hours.

Licensing, Support & Refunds

Yes. We use encrypted SSL connections and trusted gateways like Crypto, and others. Your data is 100% secure and never stored.

Most digital products come with a commercial license, but always check the product’s license terms before use. Some items may be personal-use only.

Due to the nature of digital products, refunds are granted only for technical issues that can’t be resolved. Please see our full Refund Policy for more details.

Digital orders don’t require shipping, but you can check the status of your purchase (paid/downloaded) from your account dashboard.

A productivity toolkit is a curated bundle of digital resources (templates, planners, checklists, etc.) designed to help you work smarter, not harder.